Ratings & Reviews

Overall Rating

3(26 reviews)65.4% of customers recommend this property

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Resident Reviews

submitted by Kailey B. - |Recommended: NoThis apartment is really cheap for how expensive it is. — Living here was easy to move into, but rather strenuous to deal with and nothing is cited for properly. We pay well above average for a one bedroom 600sqft apartment, yet nothing is fixed in a timely manner, the apartment grounds are always littered with trash and debris, and maintenance rarely follows up on your requests to fix problems. I’ve just had to fix all of my issues on my own such as buying a window AC unit due to our not working and buying new screens for the windows .
response from property -Hello Kalley, I would first like to thank you for your review, as we are always looking for ways to improve here onsite. If you would like to stop by the office to discuss your concerns in detail, I would be more than happy to meet with you. Please let me know a day and time that is good for you. Nicole Fisher Property Manager
submitted by John M. - |Recommended: NoThey don't care about the tenents — They never return your calls, don't fix anything and when they say they will come to fix something they don't show up. They expect you to pay rent on time but have not had any pest control in 7 months
submitted by Mashael A. - |Recommended: NoThanks — Everything is good here
response from property -Hello Mashael, I would like to thank you for your review! We look forward to being able to e a wonderful place to call home throughout your tenancy with us. Nicole Fisher Property Manager
submitted by Mikal G. - |Recommended: NoDecent place — Quiet and fine maintenance is horribleness a little expensive
response from property -Hello, I do apologize for the less that stellar service and I would love to speak to you about how you think our team can improve. Nicole Fisher Property Manager
submitted by Carl G. - |Recommended: NoNot my cup of tea. — I would let them know that the move in process was easy but anything maintenance wise no matter how simple is slow and almost non existent.
submitted by Deena A. - |Recommended: NoOkay — My apartment is not bad it is livable here, maintenance is just very slow. They did address some issues, but there are others that they have been aware of for about a month and nothing has been done. For a single person for what I am paying on my own, I would hope that issues would be taken care of quicker and more efficiently. At first I did not hear the people above me much, but now I do more. Glad that this place is pet friendly. Decent amount of space. Staff in office has been friendly.
response from property -On behalf us all of us at River Pointe Apartments, I would like to thank you for sharing this great review about our community! We are striving to get better in all departments including our maintenance team. Thank you for the feedback as you will see changes in the upcoming months.
submitted by Ryan G. - |Recommended: NoN a — n a
response from property -Hello Ryan, I am the new manager for River Pointe Apartments and I do apologize for whatever caused you to rate us so poorly. Do you mind sharing what caused this review? I would like a chance to rectify the matter. My email is riverpointe.pm@aionmanagement.com or you can stop by the office Monday-Friday during our normal business hours.
submitted by Alejandra P. - |Recommended: YesIt is the definition of a 3 stars — When we moved in the place was not ready. Our ac didn't work for about a month or so, everything kept breaking, and even when that all got fixed you started to realize the rest of the house was made very cheaply. The floor in the kitchen is the worst to upkeep, the railing on the stairs is ready to break at any moment, it's just not a well made home. Our overall experience wasn't horrible, but it also wasnt great.
submitted by Linda D. - |Recommended: YesFriendly, professional, clean and safe — it's a nice quiet place to live
submitted by Siomara F. - |Recommended: YesGreat — Gym washer dryer fast maintenance
response from property -Thank you for the positive review of the community!
submitted by Tanisha R. - |Recommended: YesGood Enough — I love that my apartment has a washer and dryer. The grounds are kept nice but watch out for the Giant pot holes in the middle of the road.
submitted by Melissa H. - |Recommended: NoWish grounds were better — My neighbor is nice..things are suitable to live in....but if I had one thing I would change..it would be the garbage that's all over...exspecially in our back yards and the dead trees. The people who work here are nice...they are helpful in emergencies...but..who takes care of all this garbage I can't even have people come over for a bbq.
submitted by Patricia H. - |Recommended: YesThe property is nice and well-kept. — It is a comfortable community and good for families.
submitted by Jasmine - |Recommended: YesUpdate unit — This community is ok to live in I just feel like the complex have a lot to work on for as much as we pay each month cabinets in kitchen need to be updated really old. Windows are really old hard to open you can hear everything outside cracks in windows which cause air to come through. Front door need to be updated cold air come through them. Other then that the place is ok just needs to be updated.
submitted by Eocia H. - |Recommended: NoIt's alright — Their maintenance could be better. I personally do not mind the environment, however with the prices going up yearly, i would not live here for more than two years. It can get expensive

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