Ratings & Reviews

Overall Rating

4
(32 reviews)
68.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Johnny Q. - |Recommended: YesI love living on this side of Bethlehem, this is a very diverse community. — I would NOW recommend my friends and family to move here New Manager is Caren. Caren was my property manager from prior townhome and she is the best. We decided to renew the lease, because of her. I know she will shape up this place, River Point was GOING UNDER The last managers were liars. They would say they submit for maintenance or return calls etc.. that made us wanting to move, nothing was getting fixed. No one has time to sit in court house to file complaints. Big difference from when it was called Liberty Hills. The Crossings those two property owners and the people they had working for them was the worst they cared nothing about the property or the community .River Point Hands up to you by getting Carin , she will fix what was bad, I know for a fact she will take care of business.. Please anyone give this property a second chance. A new Sheriff is in town
submitted by Patrick W. - |Recommended: YesNone — none
response from property -Hi Patrick, Thank you for your 5 star review. It's our goal to provide an exceptional living experience and your feedback let's us know that we are succeeding. Don't hesitate to reach out if you need anything at all. Regards, Caren
submitted by Rupen D. - |Recommended: YesAwesome — Great place to live
response from property -Thank you for the glowing 5 star review. We strive to provide a positive resident experience and the River Pointe Team is thrilled that you feel we are doing that!
submitted by Keyshla A. - |Recommended: YesDecent — Just make sure everything it's in place before you move in
response from property -Thank you for your 4 star review. We appreciate the feedback.
submitted by Angel R. - |Recommended: NoI like community but things should be changed — Parking is awful. Also the pavement everywhere is full of potholes, broken sidewalks. I expected better for the rent paid. Ramblewood Road is all broken road. Not satisfied.
submitted by Kayla M. - |Recommended: YesGood place — A bit expensive, but really nice.
response from property -Thank you for taking the time to post a review. Thank you for the four stars and we will do what we can to earn the fifth one.
submitted by Kailey B. - |Recommended: NoThis apartment is really cheap for how expensive it is. — Living here was easy to move into, but rather strenuous to deal with and nothing is cited for properly. We pay well above average for a one bedroom 600sqft apartment, yet nothing is fixed in a timely manner, the apartment grounds are always littered with trash and debris, and maintenance rarely follows up on your requests to fix problems. I’ve just had to fix all of my issues on my own such as buying a window AC unit due to our not working and buying new screens for the windows .
response from property -Hello Kalley, I would first like to thank you for your review, as we are always looking for ways to improve here onsite. If you would like to stop by the office to discuss your concerns in detail, I would be more than happy to meet with you. Please let me know a day and time that is good for you. Nicole Fisher Property Manager
submitted by John M. - |Recommended: NoThey don't care about the tenents — They never return your calls, don't fix anything and when they say they will come to fix something they don't show up. They expect you to pay rent on time but have not had any pest control in 7 months
submitted by Mashael A. - |Recommended: NoThanks — Everything is good here
response from property -Hello Mashael, I would like to thank you for your review! We look forward to being able to e a wonderful place to call home throughout your tenancy with us. Nicole Fisher Property Manager
submitted by Mikal G. - |Recommended: NoDecent place — Quiet and fine maintenance is horribleness a little expensive
response from property -Hello, I do apologize for the less that stellar service and I would love to speak to you about how you think our team can improve. Nicole Fisher Property Manager
submitted by Carl G. - |Recommended: NoNot my cup of tea. — I would let them know that the move in process was easy but anything maintenance wise no matter how simple is slow and almost non existent.
submitted by Deena A. - |Recommended: NoOkay — My apartment is not bad it is livable here, maintenance is just very slow. They did address some issues, but there are others that they have been aware of for about a month and nothing has been done. For a single person for what I am paying on my own, I would hope that issues would be taken care of quicker and more efficiently. At first I did not hear the people above me much, but now I do more. Glad that this place is pet friendly. Decent amount of space. Staff in office has been friendly.
response from property -On behalf us all of us at River Pointe Apartments, I would like to thank you for sharing this great review about our community! We are striving to get better in all departments including our maintenance team. Thank you for the feedback as you will see changes in the upcoming months.
submitted by Ryan G. - |Recommended: NoN a — n a
response from property -Hello Ryan, I am the new manager for River Pointe Apartments and I do apologize for whatever caused you to rate us so poorly. Do you mind sharing what caused this review? I would like a chance to rectify the matter. My email is riverpointe.pm@aionmanagement.com or you can stop by the office Monday-Friday during our normal business hours.
submitted by Alejandra P. - |Recommended: YesIt is the definition of a 3 stars — When we moved in the place was not ready. Our ac didn't work for about a month or so, everything kept breaking, and even when that all got fixed you started to realize the rest of the house was made very cheaply. The floor in the kitchen is the worst to upkeep, the railing on the stairs is ready to break at any moment, it's just not a well made home. Our overall experience wasn't horrible, but it also wasnt great.
submitted by Linda D. - |Recommended: YesFriendly, professional, clean and safe — it's a nice quiet place to live

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