Ratings & Reviews

Overall Rating

5
(33 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Cinthia E. - |Recommended: YesN a — N a
response from property -Hi Cinthia, Thank you for taking the time to review our community. While we are happy to see that you recommend River Pointe Townhomes, there you have rated some areas as points of concern, which we take very seriously as we strive to provide a stellar experience for all of our residents. Please reach out to our Property Manager at your earliest convenience to discuss your concerns. Thank you for being a valued resident of River Pointe Townhomes. The Team At River Pointe
submitted by Jean-E A. - |Recommended: YesIt’s very calm, and quiet — As a woman it’s somewhere I feel safe.
response from property -Hi Jean-E. We are thrilled to hear that you are enjoying your new home and that you are so comfortable here. Please don't hesitate to reach out to us for anything at all. The Team at River Pointe
submitted by Janelle C. - |Recommended: YesNew owners — Ever since the new owners leasing company took over they have been getting things done that should have already been done. If I need something fixed I call the office and Caren makes sure it gets done in a timely manner. It seems like they actually care about our homes and it’s much appreciated.
response from property -Hi Janelle. We are thrilled to hear that you are enjoying all of the improvements at our community, It is our goal to provide a stellar living experience for our residents and we are thrilled to hear that we are doing just that.. Please don't hesitate to reach out to us for anything at all. The Team at River Pointe
submitted by Sara M. - |Recommended: YesSo far so good — I moved in here in November. So far everything is good. Neighbors are nice. Caren and Becky in the office are great. Very minimal noise. Things do get repaired quickly if you put in an order online. My only negative opinions are, the grass gets over grown, it could be cut more. I have pets so it's a pain. The park is always full of animal waste. Personally, I feel like it should be cleaned weekly. Rent is also over 2000. I owned my previous home and my mortgage wasn't even half of that, and the house was bigger. Lastly, nothing is supposed to be outside of your apartment, okay. I had a mini trash can out because I am one that cleans after my pets.. They removed my trash can Other wise, decent community.
response from property -Hi Sarah, Thank you for taking the time to review our community and have relaying your positive experience. Due to the extended cold weather conditions, our landscaper didn't start mowing until this week. Mowing is done on a weekly basis, weather permitting. The dog park is supposed to be mowed with the property and our maintenance staff should be attending to this amenity on a daily basis. We will follow up with our Director Director immediately to ensure that are on top of this amenity. Should you encounter any further issues, please reach out to our Property Manager directly at riverpointe.pm@aionmanagement.com or at 610-865-1760. We appreciate that you have chosen River Pointe Townhomes. The Team at River Pointe
submitted by Eva J. - |Recommended: YesGive Miguel a week off — They have come along way With new management and a néw maintenance Manager by the name of Miguel When I call they just fix the issue . I’ve gained a appreciation for them because they recently took over this property and it’s come along way . Caren has shown to be a woman of her word when she says she gonna do something . Miguel is great he comes and gets it done never waited longer then 24-48 hours for non emergency calls The have rebuilt my faith
response from property -Thank you for the wonderful review. We are thrilled to hear that your experience has turned so positive. Please don't hesitate to reach out to us for any reason at all! The Team at River Pointe
submitted by Joseph S. - |Recommended: YesWe contacted River pointe Town houses on 1 26 to inquire about a three bedroom apartment. To me and my wife surprise, there was two apartments available for use to consider. Becky told us to come in for a brief tour to see if we like what we saw. Becky was very informative and answered all of our questions. We consider River pointe Town houses because Becky was very friendly, considerate, and her communication was A .
response from property -Thank you for your kind words. We are thrilled that your experience with our Leasing Staff was possible and we look forward to a long relationship with you and your wife as members of the River Pointe Community.
submitted by Barbara M. - |Recommended: YesVery pleased with my decision to move here — The apartments are well maintained. The neighbors are pleasant and respectful of their rental property. Safe area to live in. The leasing and management personnel are prompt in assisting with any needs and are always friendly and professional I enjoy it here and so will you
response from property -Hi Barbara. Thank you very much for the shining review. We are thrilled to here that you are enjoying our community and that our staff is meeting your needs. Please don't hesitate to reach out should you need anything at all. The Team at River Pointe
submitted by Yahdiah H. - |Recommended: YesGreat at there job — It’s peaceful home warming
response from property -Thank you for taking the time to post this review. It our goal to provide 5 star service and we are pleased to know that we have succeeded.
submitted by Donna B. - |Recommended: YesI looked at this place a few years ago to rent and it was disgusting I just went back last month and was totally impressed by the difference. It’s so much cleaner. The office staff is much more knowledgeable. And it doesn’t look like trailer trash live there anymore
response from property -Hi Donna, Thank you for taking the time to review our property. The River Pointe Team has been working diligently to improve curb appeal, property maintenance, and resident satisfaction and we are thrilled that you immediately noticed the difference. Please don't hesitate to reach out to us at 610-865-1760 for any reason at all. Regards, The Team at River Pointe
submitted by Gustavo P. - |Recommended: YesPerfect — Good place for moving I loved
response from property -Gustavo. Thank you for the 5 star review. We are thrilled that you are enjoying our community. Please don't hesitate to reach out to us to us for anything that you need. The Team at River Pointe
submitted by Noureldeen E. - |Recommended: YesGood — Good
response from property -Thank you for taking the time to respond to our survey. We are thrilled that you are enjoying a 5 star living experience and look forward to seeing you in the community. The Team at River Pointe
submitted by Dequone B. - |Recommended: YesQuiet area — Very quiet area,everyone’s welcoming and kid friendly neighborhood
response from property -Thank you for 5 Star review. We are pleased that you are enjoying our community. The Team at River Pointe
submitted by Kelsey H. - |Recommended: YesVery Quiet. Glad the garbage situation is fixed. — It is very quiet and peaceful. I appreciate this community. I was very disturbed and alarmed by the trash situation but I am glad to see it is fixed and I do see the maintenance workers cleaning it daily. Wish the lawn care was more precise and often as the grass grows pretty high before its cut.
response from property -Hi Kelsey, Thank you for taking the time to post this review. We are extremely pleased that you are enjoying the community. Resident feedback is very important and we will address your concerns directly with the landscaper. The Team at River Pointe
submitted by Stephanie C. - |Recommended: YesQuiet — Super quiet . I love it here.
response from property -Hi Stephanie, Thank you for the 5 star review. We take resident feedback very seriously and appreciate that you have relayed that we are succeeding in provide a very positive living experience in our community. The Team at River Pointe
submitted by Nashateema K. - |Recommended: YesCAREN HOGAN, PROPERTY MANAGER ⭐⭐⭐ — I JUST WANT TO SAY THANK YOU TO CAREN SINCE YOU HAVE COME ABOARD I HAVE NOTICED THE HARD WORK AND DEDICATION PUT FORTH FOR THE TENANTS AND THE PROPERTY HERE AT RIVERPOINTE. THROUGHOUT THE PANDEMIC YOU HAVE BEEN AVAILABLE TO THE TENANTS AND ADDRESSED ANY CONCERNS WE MAY HAVE HAD. YOUR FAIRNESS AND VIGILANCE IS APPRECIATED AND NOTED I AM GREATFUL AND I SEE YOUR HARD WORK BEING DONE FOR OUR COMMUNITY. THANK YOU CAREN HAVE A BLESSED DAY
response from property -Thank you so much for this 5 star review. The Team at River Pointe has been working diligently to improve our community and we are thrilled to hear the positive impact to our residents.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of River Pointe Townhomes and Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by River Pointe Townhomes and Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose