Ratings & Reviews

Overall Rating

3
(71 reviews)
60.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by LISSETT W. - |Recommended: NoIt’s okay — I think it’s crazy to pay this amount of rent to have so many things go wrong in less than a month to have a outdated kitchen that falls apart every chance and not enough cabinets to store anything.
response from property -We are very sorry that your experience has not been up to our standards to date and are anxious to make this right for you. Please contact our Property Manager directly at riverpointe.pm@aionmanagement.com with your concerns and I will make sure that they are addressed quickly. The Team at River Pointe
submitted by Barbara M. - |Recommended: YesVery pleased with my decision to move here — The apartments are well maintained. The neighbors are pleasant and respectful of their rental property. Safe area to live in. The leasing and management personnel are prompt in assisting with any needs and are always friendly and professional I enjoy it here and so will you
response from property -Hi Barbara. Thank you very much for the shining review. We are thrilled to here that you are enjoying our community and that our staff is meeting your needs. Please don't hesitate to reach out should you need anything at all. The Team at River Pointe
submitted by Lourdes R. - |Recommended: YesNA — NA
response from property -Hi Lourdes, Thank you for responding to our survey. We are thrilled to hear that you have received 5 star service, as our goal is to provide an excellent resident experience. Please reach out to us at 610-865-1760 for anything at all. Regards The Team at River Pointe
submitted by Yahdiah H. - |Recommended: YesGreat at there job — It’s peaceful home warming
response from property -Thank you for taking the time to post this review. It our goal to provide 5 star service and we are pleased to know that we have succeeded.
submitted by Donna B. - |Recommended: YesI looked at this place a few years ago to rent and it was disgusting I just went back last month and was totally impressed by the difference. It’s so much cleaner. The office staff is much more knowledgeable. And it doesn’t look like trailer trash live there anymore
response from property -Hi Donna, Thank you for taking the time to review our property. The River Pointe Team has been working diligently to improve curb appeal, property maintenance, and resident satisfaction and we are thrilled that you immediately noticed the difference. Please don't hesitate to reach out to us at 610-865-1760 for any reason at all. Regards, The Team at River Pointe
submitted by Gustavo P. - |Recommended: YesPerfect — Good place for moving I loved
response from property -Gustavo. Thank you for the 5 star review. We are thrilled that you are enjoying our community. Please don't hesitate to reach out to us to us for anything that you need. The Team at River Pointe
submitted by Shontell F. - |Recommended: NoIt’s Okay — It Can Be Better Rent Wise
response from property -Thank you for taking time to write a review. We are disappointed to have only scored 2 stars and are working diligently to provide a 5 star living experience for our residents. Please stop into the leasing office at your convenience so that we can discuss your concerns. The Team at River Pointe
submitted by Noureldeen E. - |Recommended: YesGood — Good
response from property -Thank you for taking the time to respond to our survey. We are thrilled that you are enjoying a 5 star living experience and look forward to seeing you in the community. The Team at River Pointe
submitted by Dequone B. - |Recommended: YesQuiet area — Very quiet area,everyone’s welcoming and kid friendly neighborhood
response from property -Thank you for 5 Star review. We are pleased that you are enjoying our community. The Team at River Pointe
submitted by Kelsey H. - |Recommended: YesVery Quiet. Glad the garbage situation is fixed. — It is very quiet and peaceful. I appreciate this community. I was very disturbed and alarmed by the trash situation but I am glad to see it is fixed and I do see the maintenance workers cleaning it daily. Wish the lawn care was more precise and often as the grass grows pretty high before its cut.
response from property -Hi Kelsey, Thank you for taking the time to post this review. We are extremely pleased that you are enjoying the community. Resident feedback is very important and we will address your concerns directly with the landscaper. The Team at River Pointe
submitted by Yilmar P. - |Recommended: NoN A — N A
response from property -Hi Yilmar, We are disappointed to see that we haven't provided you a 5 star experience. Please contact the leasing office to discuss any concerns that you have. Regards, The Team at River Pointe
submitted by Linda K. - |Recommended: NoNot up to my expectations overall — The rehabbed kitchen is great as well as new carpets and newly painted walls. Also noise inside from neighbors is minimal. Outdoor get togethers usually end at a reasonable time. My biggest complaint is the trash container and surrounding area. On several occasions excess trash and furniture makes the area look like a junk yard. I pay too much rent to live with that. Also I was promised that broken or missing screens would be replaced and the tub shower would be re-caulked. That hasn’t happened. I believe new management has good intentions regarding upgrading the property. It appears to me there is either lack of communication or insufficient staff to maintain the standards I was led to expect. If I had to make a decision today regarding whether to renew my lease I would not.
response from property -Hi Linda. Thank you for taking the time provide this review. Resident feedback is extremely important for us to see if there are areas of improvement for us. The trash issue that you mentioned is being handled and we would like the opportunity to discuss this further with you. Please accept our apologies for the delay in replacing your screens and caulking of the tub. I have relayed this to maintenance and they will be in touch to schedule. It is our goal to provide a stellar living experience and am sorry that we have failed to do that for you. It is our goal that your experience going forward will live up to our standards and when it is time, you will choose to renew your lease. Regards, The Team at River Pointe
submitted by Kemona J. - |Recommended: NoStill need a lot of work — Think about it some more
response from property -Hi Kimora. Please contact the leasing office at 610-865-1760 to discuss your concerns. Thank you, River Pointe Management
submitted by Davina F. - |Recommended: NoRiverPointe Review — It’s kind of pricey and for the fact that rent keeps going up but the proper up keep and remodeling isn’t being addressed and fixed as fast as the prices are increasing.
response from property -Hi Davina, Thank you for taking the time to provide your feedback. We take this information very seriously. Please contact the Leasing Office should you wish to discuss your concerns. River Pointe Management
submitted by Willie M. - |Recommended: NoNeed to improve — They need to fix alot of lot of things.I think they need to hire more mataince guys to fix things.And need to keep the ground more presentable.Trees need to cut all the time.I know they said they trying to fix things And aslo the playground u have all kids coming from everywhere to the park.Making it look bad.The parents parking in the lot to watch them With all the noise.Running around here.
response from property -Thank you for taking the time to provide a review. We take resident feed back very seriously and we are working diligently to provide a positive living experience in our community. The Team at RIver Pointe

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of River Pointe Townhomes and Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by River Pointe Townhomes and Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose