Ratings & Reviews

Overall Rating

5
(43 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by HUSSAM B. - |Recommended: YesCurrent resident — Good place .
response from property -Hi Hussam. Thank you for the great review. We are so happy that you are enjoying our community. Please don't hesitate to reach out to us for any reason at all. The Team at River Pointe
submitted by Drew G. - |Recommended: YesGreat area — Great area neighbors and staff
response from property -Thank you Drew for the 5 Star Review. It is our goal to provide a quality living experience for all of our residents . We'd like to thank you for your patience when you experienced maintenance issues that required outside vendors for repair. Your glowing lets us know that you happy with our team and our community and we thrilled to have you here.. The Team at River Pointe
submitted by James A. - |Recommended: YesWarm Welcoming Staff — Both the maintenance staff and the property staff are patient, warm and welcoming.
response from property -Thank you so much for the glowing review, We are thrilled that you have chosen our community as your home. Please don't hesitate to reach out to us for any reason at all. The Team at River Pointe
submitted by Raymond A. - |Recommended: YesGreatness — I am extremely happy here, Thank you all
response from property -Raymond. Thank you for the 5 Star review. It is our goal to provide a stellar living experience for our residents and your feed back lets us know that we are succeeding. Please don't hesitate to reach out for any reason at all, The Team at River Pointe
submitted by Oscar B. - |Recommended: YesGreat place to live. Very quiet. And staff is friendly — Good quality. Quiet and peacefull.
response from property -Thank you for the kind word Oscar. We are thrilled that you have chosen our community as your home and are enjoying your living experience. Please don't hesitate to reach out to us for any reason at all. The Team at River Pointe
submitted by Kenyatta U. - |Recommended: YesI think it’s well managed. — I enjoy it very much.
response from property -Hi Kenyatta, The River Pointe Team strives to provide a stellar living experience for our residents and are thrilled to hear that we are doing just that for you! Please don't hesitate to reach out to us at 610-865-1760 for any reason at all. River Pointe Management
submitted by Gloria T. - |Recommended: YesProperty management has done a great job fixing the entire housing units. — New property management has turn around the property and each unit. Upgrades to the units and property.
response from property -Hi Gloria Thank you for the 5 Star Review! We are thrilled that you are enjoying our community and the improvements that we are making. Please don't hesitate to reach out to us for any reason at all. The Team at River Pointe
submitted by Cathy R. - |Recommended: Yes10 — 10
response from property -Cathy, Thank you for the glowing review. We strive to provide a stellar living experience to our residents and are thrilled by your feedback. We value all of our residents. Please don't hesitate to reach out to us for any reason at all. The Team at River Pointe
submitted by Angeline C. - |Recommended: YesGood Community — Safe and quiet community. Office staff is very friendly and helpful under new management. Highly recommend
response from property -Angeline, Thank you for the glowing review. We strive to provide a stellar living experience to our residents and are thrilled by your feedback. We value all of our residents. Please don't hesitate to reach out to us for any reason at all. The Team at River Pointe
submitted by Angel D. - |Recommended: YesA great transition to a better living situation — First day moving in was an easy transition. Karen Becky were very hospitable amongst arrival. Any repairs that were needed within the first few days were fixed very quickly. Living here has been great. It is peaceful, neighbors aren't loud at all and everyone seems to mind their own and be respectful towards others. It's an awesome place to be a breath of fresh air, especially if you've been through some rough landlords
response from property -Thank you for these kind words. We are extremely pleased that your experience so far has been easy. We strive to provide a stellar living experience and great service to our residents. Please do not hesitate to reach out to us for any reason at all. The Team at River Pointe
submitted by Cinthia E. - |Recommended: YesN a — N a
response from property -Hi Cinthia, Thank you for taking the time to review our community. While we are happy to see that you recommend River Pointe Townhomes, there you have rated some areas as points of concern, which we take very seriously as we strive to provide a stellar experience for all of our residents. Please reach out to our Property Manager at your earliest convenience to discuss your concerns. Thank you for being a valued resident of River Pointe Townhomes. The Team At River Pointe
submitted by Jean-E A. - |Recommended: YesIt’s very calm, and quiet — As a woman it’s somewhere I feel safe.
response from property -Hi Jean-E. We are thrilled to hear that you are enjoying your new home and that you are so comfortable here. Please don't hesitate to reach out to us for anything at all. The Team at River Pointe
submitted by Janelle C. - |Recommended: YesNew owners — Ever since the new owners leasing company took over they have been getting things done that should have already been done. If I need something fixed I call the office and Caren makes sure it gets done in a timely manner. It seems like they actually care about our homes and it’s much appreciated.
response from property -Hi Janelle. We are thrilled to hear that you are enjoying all of the improvements at our community, It is our goal to provide a stellar living experience for our residents and we are thrilled to hear that we are doing just that.. Please don't hesitate to reach out to us for anything at all. The Team at River Pointe
submitted by Sara M. - |Recommended: YesSo far so good — I moved in here in November. So far everything is good. Neighbors are nice. Caren and Becky in the office are great. Very minimal noise. Things do get repaired quickly if you put in an order online. My only negative opinions are, the grass gets over grown, it could be cut more. I have pets so it's a pain. The park is always full of animal waste. Personally, I feel like it should be cleaned weekly. Rent is also over 2000. I owned my previous home and my mortgage wasn't even half of that, and the house was bigger. Lastly, nothing is supposed to be outside of your apartment, okay. I had a mini trash can out because I am one that cleans after my pets.. They removed my trash can Other wise, decent community.
response from property -Hi Sarah, Thank you for taking the time to review our community and have relaying your positive experience. Due to the extended cold weather conditions, our landscaper didn't start mowing until this week. Mowing is done on a weekly basis, weather permitting. The dog park is supposed to be mowed with the property and our maintenance staff should be attending to this amenity on a daily basis. We will follow up with our Director Director immediately to ensure that are on top of this amenity. Should you encounter any further issues, please reach out to our Property Manager directly at riverpointe.pm@aionmanagement.com or at 610-865-1760. We appreciate that you have chosen River Pointe Townhomes. The Team at River Pointe
submitted by Eva J. - |Recommended: YesGive Miguel a week off — They have come along way With new management and a néw maintenance Manager by the name of Miguel When I call they just fix the issue . I’ve gained a appreciation for them because they recently took over this property and it’s come along way . Caren has shown to be a woman of her word when she says she gonna do something . Miguel is great he comes and gets it done never waited longer then 24-48 hours for non emergency calls The have rebuilt my faith
response from property -Thank you for the wonderful review. We are thrilled to hear that your experience has turned so positive. Please don't hesitate to reach out to us for any reason at all! The Team at River Pointe

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of River Pointe Townhomes and Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by River Pointe Townhomes and Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose